Shipping Prices and Policies
Shipping
Shipping via Canada Post, Purolator, UPS and Canpar are all available. Shipping rates are calculated real-time at check-out based on your address and the products that you have in your cart.
On orders over $95 CAD, we offer free shipping within Ontario and Quebec up to $25 CAD. Should shipping rates to your address exceed $25 CAD, we reserve the right to request that you pay a percentage of the shipping rate.
On orders over $95 CAD outside of Ontario and Quebec (this includes USA), we offer $5 CAD flat rate shipping. Should shipping rates to your address exceed $25 CAD, we reserve the right to request that you pay an additional percentage of the shipping rate.
Where We Ship To:
We ship from Meaford, Ontario to all Canadian Provences and Territories. We also ship to the USA.
We do not ship to international locations except upon request and require that all international customers pay for tracked air parcel.
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NOTICE:
Due to COVID-19, there are delays in shipping as Canada Post and the courier companies all have a larger then normal volume of parcels. Shipping guarantees from all companies have been suspended. This means that when it says 1-3 business days at check-out, it is not guaranteed and it will most likely be longer.
As to our processing time, we are also experiencing a larger then normal volume of orders, emails and phone calls. It may take us a little longer then we normally would to get your order out. Please know that we are doing everything in our power to get your package to you as fast as we possibly can and would appreciate your patience at this challenging time.
Kind Regards,
Abigail