- Ships from Ontario, Canada
- In stock, ready to ship
Please Read Carefully!
We are currently able to offer a thread matching service for the Gütermann 100-meter sew-all.
- To have us match thread to your fabric, purchase the 'Thread Matching Service' in the thread you prefer INSTEAD of purchasing the thread.
- In the Order Notes section of the shopping cart, specify which fabric you want us to match the thread to. Once we've received the order, we will pick the closest match.
- Purchase one of 'Thread Matching Service' for every spool of thread you need.
For example, if you want 2 spools of beige thread for fabric A and 3 spools of pink thread for fabric B, you would purchase 5 of the Thread Matching Service and in the Order Notes section of your shopping cart, you would write the following:
2 spools for Fabric A, 3 spools for Fabric B
For complete details and instructions, see the blog post here: Thread Matching Service
If you have any questions, please email us at help@lindleygeneralstore.ca before placing your order.
Got questions?!
We've got answers! Head on over to our frequently asked questions.
Shipping
We offer shipping rates from a variety of companies including Canada Post, Purolator, UPS and Canpar. These rates are calculated real-time at check-out based on your address and the products that you have in your cart.
As of 15th of October 2022, we will no longer offer free shipping. Flat rate for orders over $95 CAD will continue.
| Destination | Under $95 CAD | Over $95 CAD | Over $1,000 CAD |
| Ontario | Calculated at Checkout | $5 CAD | Calculated at Checkout |
| Quebec | Calculated at Checkout | $5 CAD | Calculated at Checkout |
| Rest of Canada | Calculated at Checkout | $10 CAD | Calculated at Checkout |
| USA | Calculated at Checkout | $10 CAD | Calculated at Checkout |
If a shipping rate costs us more than $25 CAD, we reserve the right to request you pay an additional 50% of the shipping rate.
We do not assume responsibility for packages lost or damaged in transit. If you would like to purchase insurance, please contact us prior to placing your order.
Local pickup by appointment is available for those in the Meaford area. Please do not come without an appointment. Details will be provided after you have placed your order.
Where We Ship To:
We ship from Meaford, Ontario to all Canadian Provinces and Territories. We also ship to the USA.
We do not ship to international locations except upon request and require that all international customers pay for tracked air parcel.
Returns and Exchanges
Returns must be initiated within 14 days of receipt of product. There will be a 15% restocking fee as well as the customer is responsible for the return shipping costs. The goods must be unused, undamaged and in the original package. Refunds (minus the 15% restocking fee) will be issued when we have received back the inventory in unused and undamaged condition. Shipping charges will not be refunded.
For goods returned damaged or opened, there will be a 50% restocking fee and the remaining 50% will be issued in the form of store credit. There are no returns on pre-washed fabric.
To begin the return process please contact us at info@lindleygeneralstore.ca with your order number as the email subject. Please await further instructions and the return address.
It is recommended to purchase tracking when making returns as we are not responsible for lost packages.
If we have made an error with your order, we will pay the cost of return shipping. Please contact us within 7 days so that we may correct the problem for you as soon as possible.
PLEASE NO UNAUTHORIZED RETURNS.
Note: There are no returns on patterns, downloaded patterns, personal care items (i.e. soap bars, lip balm) or clearance items. Yarn that has been balled or caked cannot be returned or exchanged.
All Black Friday/Cyber Monday Sale and Boxing Week Sale items are final sale. No refunds, returns or exchanges. All items sold as is.
Order Cancellation
Orders over $10 CAD are subject to a $3 CAD cancellation fee (this is to cover the non-refundable charges and processing fees that we have to pay). Orders for fabric will incur a 15% restocking if cancellations are made after fabric has been cut.
Fees and Charges
Charges incurred on us as a result of error on the part of the customer (i.e. address change fee) will be forwarded to the customer up to 60 days following the date of purchase.
Sales and Orders
Any order for a single fabric over 20 half yards (or Qty 4 for panels) requires pre-approval, please call or email beforehand.
We do NOT sell wholesale (business to business). Any commercial orders will be cancelled.
We reserve the right to cancel orders that exceed our retail cap. i.e. orders for large quantities of yardage that do not have pre-approval.
Shipping
We do not assume responsibility for packages lost or damaged in transit. If you would like to purchase insurance, please contact us prior to placing your order.